Working in customer service can change your life for the better in more ways than one.
I showed up to Pita Pit with my resume and a carefully prepared script in mind… only to have all of that go out the window when my interviewer...
It is safe to say that with most customer service and retail jobs you are going to deal with the strangest of people and experience some not great treatment....
Today, customer service is more than solving a customer’s problems; it's about delivering proactive and immediate support to customers and being hospitable. It means being confident in your work,...
If you've never worked in customer service, here are some things you should know.
Customer service is not always what you see and experience as a customer, let alone, what you see in movies. Customer service is defined as the practice of providing...
I’ve been working in customer service in some form for the past five or so years of my life. Working in this industry is not for everyone, but I...
The end of the fall semester is right around the corner, and that means one thing: the holiday season is here! However, despite all the excitement surrounding festivities, there’s...
People can be incredibly snarky when requesting something or in what they perceive as an “issue” with those who are working to provide them with a service. So, here...