Her Campus Logo Her Campus Logo
Pace | Culture > News

DoorDash: Disappointed But Not Surprised

Ava Castro Student Contributor, Pace University
This article is written by a student writer from the Her Campus at Pace chapter and does not reflect the views of Her Campus.

DoorDash — an app everybody uses. College students, adults, old people; whether you’re busy, lazy, or sick, everybody has placed an order. It’s a great resource for late nights and busy schedules. While the fees may add up, it’s always a nice treat every once in a while. With that being said, “DoorDash is greedy” is a thought we’ve all had as we click checkout. That sentiment may have been out of frustration, or a little anger, but it has been found true; DoorDash hasn’t been “for the people” in a while. During Zohran Mamdani’s campaign, the company spent $1.4M in an attempt to stop him from becoming mayor, and founded groups against his campaign. It’s funny how they do that when someone “for the people” is running. DoorDash has gotten away with not paying their workers for too long, and New York City’s Mayor Mamdani is done. DoorDash has violated New York City’s Delivery Worker laws and will be forced to pay $131.5M. 

The Great Mamdani 

​You’ve probably seen headlines with great things Mamdani has done, or seen people on TikTok talking about how their mayors pass bills of “death and sadness” while New York’s mayor passes bills of “sunshine and rainbows.” As someone who’s lived in three U.S. states and currently resides in New York, it’s true. Mamdani enforces a stop to DoorDash’s illegal, unethical greediness. That’s what I call magic. 

DoorDash Must Pay 

​DoorDash has been severely underpaying their workers. They’ve been immorally using an internal system that left out specific trip categories and on-call/waiting times. DoorDash workers are commonly immigrants, college kids, and low-income individuals. By not offering proper compensation DoorDash is only furthering the wealth divide and increasing the impossibility of making it in corporate America, especially in New York. Their algorithm undercounted over 260,000 delivery workers’ work. That’s outrageous. They have been withholding almost $85M, and that greed turned to karma because they now owe over $131.5M to New Yorkers alone. Just wait until other mayors step up to the plate and fight for their people. DoorDash … we’re disappointed, but nonetheless, never surprised about how far multimillion-dollar companies will go to exploit their workers and consumers. 

Mamdani (And All New Yorkers) Win Once Again 

​Mamdani is fighting for New Yorkers. He has been uncovering and searching for all the ways New Yorkers have been exploited, abused, scammed, overworked, etc. As New York City’s mayor, he stands with the people, not with their abusers. He uncovered the heaps of money DoorDash was withholding and instead of suing, he put his foot down and placed a momentous enforcement action, resulting in a $131.5M settlement with DoorDash on Sept. 22, 2026. The settlement consisted of $115M given back to delivery workers and over $16M toward civil penalties and costs. This is what change is. Mamdani’s impact saves communities, unites people, shows the public what’s possible when your elected officials care about the people they serve, and lets people know their voices are heard and their government has their back. 

The Choice Is Yours 

While people aren’t going to stop using DoorDash, this should be a wake-up call to how companies are exploiting their workers — possibly even you — right under our noses. Communities need to come together and take what’s theirs: money, respect, and integrity. 

Ava Castro is currently a writer for the Her Campus Chapter at Pace University. She enjoys writing about real issues and sharing her opinion on major news and topics.
​
While Ava loves writing, she is studying International Management at Pace University in NYC. She’s a bicoastal writer who enjoys poetry, photography, exploring the city, and building her business. She has studied abroad three times and takes pride in making a difference in every community she visits.
​
While she may be pursuing a business degree, her passion is writing songs, poems, articles, and prose.
articles, and prose.