Her Campus Logo Her Campus Logo
Toronto MU | Life > Academics

How I Started To Enjoy My Program

Candice Zhang Student Contributor, Toronto Metropolitan University
This article is written by a student writer from the Her Campus at Toronto MU chapter and does not reflect the views of Her Campus.

I’m sure we all go through a phase where we start questioning our program—I know I did last semester!

When I first started the retail management program, I had no retail experience at all. In fact, most of my work experience was in teaching and instructing children and adults. I taught them a variety of subjects, from dance to accounting. 

Initially, I thought taking the program would be a great decision for my future. Not only because I get to try something new, but also because it was a Bachelor of Commerce degree. We all hear that business degrees are versatile. 

But throughout my first two co-op positions, I felt strongly discouraged.

While others were landing positions at major retailers such as Costco, Loblaws, and Walmart, I was accepting offers from smaller organizations and educational institutions. Some of the roles that I accepted were also customer-service oriented, which were positions that I tried to steer away from. 

I had expected to directly apply my knowledge of merchandising, buying, and planning through Excel spreadsheets. Only to then notice that I was being hired to answer customer questions. 

Still, I hoped things would improve. For my next co-op, I secured an analyst and administrative position. In some ways, I was able to apply what I learned in class—entering data, creating spreadsheets, and solving formulas. But throughout the position, I realized something.

The workplace culture was alright, the people were alright, but the reality was that I didn’t like being confined in an office. 

That’s when I realized that none of the other co-op positions I could’ve obtained in merchandising, marketing, or as a retail analyst would’ve solved the problem. So, the only solution I could think of was to gain more practical experience in a retail environment. 

So during the current semester, I decided that my co-op should be at a retail store. I now work as an art instructor, teaching pottery, crafts, and oven-baked clay—while also managing and operating a retail store.

This position really challenged me. But it also helped develop my confidence and skills. I never realized that I would ever host birthday parties or learn how to use clay. 

That’s when I learned to develop a greater appreciation for retail. 

Retail is not only about selling, but about creating personable experiences. And a retail degree isn’t only about working in the corporate side of retail or in marketing, but also about creating a supportive experience for customers and guests. 

I did realize that I perhaps had judged the program way too early. And if anything, I should’ve at least explored more options, then I could’ve concluded whether I enjoyed my degree or not. But for now, I’m proud to say that I really enjoy what I study. 

Candice Zhang

Toronto MU '26

Retail Management student at TMU who loves coffee and writing more than people.