Her Campus Logo Her Campus Logo
Style > Beauty

Here’s How To Check If Your Neutrogena Makeup Wipes Were Recalled

If Neutrogena’s makeup remover wipes are your go-to at the end of a long day, you might need to double-check your stash — a batch of the makeup wipes has been recalled due to bacterial contamination. Here’s everything you need to know about the Neutrogena makeup wipes recall and how to check if your wipes have been affected. 

The Neutrogena Makeup Remover Ultra-Soft Cleansing Towelettes have been one of the brand’s long-time bestsellers. Kenvue Brands LLC, Neutrogena’s parent company, voluntarily issued a recall on Sept. 19 after an internal investigation discovered that multiple cases of the single-use wipes tested positive for a bacteria called pluralibacter gergoviae. Kenvue stated in an email that the recall was issued “out of an abundance of caution,” and confirmed that no other Neutrogena products were at risk of exposure to the bacteria. The FDA recently updated the recall classification on Oct. 3 to a Class II mid-level threat with potential impact on immunocompromised individuals and, more rarely, healthy individuals.

Pluralibacter gergoviae is a type of bacteria that usually lives in water and can cause infections like sepsis, respiratory distress, urinary tract infections, eye infections, and more — especially in those with weakened immune systems, according to the Journal of Pediatric Infectious Diseases. The bacteria is a frequent cause of recalls in the cosmetics industry due to “its resistance to many common preservatives and its potential to cause infections,” according to Melbec Microbiology. 

Luckily, the recall has only impacted four states and 1,312 cases of the product, with each case containing 12 packages. Here’s how to check if you may have been exposed to the recall: First, the product specifically to look for in the recall is the Neutrogena Makeup Remover Ultra-Soft Cleansing Towelettes, 50-count, 25-pack. The potentially-contaminated wipes were only sold in four states: Texas, South Carolina, Georgia, and Florida. The lot number affected is 1835U6325A. The lot number can be found on the back of the towelette pouch written in a light grey font. If you find the wipes you own match the information of the wipes that have been recalled, throw away your pack. You can visit the Neutrogena website and fill out a form to be reimbursed for your purchase.

Board-certified dermatologist Dr. Dara Spearman settled any concerns in an interview with Today, stating that using products contaminated by the bacteria “could cause some temporary health issues, but nothing serious is likely to occur.”

Neutrogena also released a statement regarding the recall, saying, “The health and safety of the consumers who use our products is our top priority.” 

Lyda Cosgrove is thrilled to contribute to the Culture and Style sections of Her Campus as an intern this fall. Currently a junior at Elon University in North Carolina, she majors in journalism and media analytics with a minor in professional writing studies. This semester, she is studying abroad in Florence, Italy through the Accademia Europea Firenze.

With a lifelong passion for storytelling and uncovering fresh angles, Lyda is eager to bring curiosity and creativity to her work. When she’s not writing about the latest pop culture moments or diving into Italy’s rich history during her classes, you’ll find her exploring new coffee shops to find the best cappuccino, taking long walks with friends or unwinding in a yoga class.

Back on Elon’s campus, Lyda is an active member of Zeta Tau Alpha, works in the Campus Writing Center and writes and edits for both the Elon Yearbook and the lifestyle magazine, The Edge. She hopes to one day pursue a career in the magazine industry, writing feature and entertainment stories that inspire and connect readers.