As students it is natural to get in a pinch on campus where we need help from specific services. However, it is difficult to know which people to contact, especially when campus is so big and we don’t always save their numbers on our phones.
Here is a list of emergency services available to students at the University of Cape Town, as well as their phone numbers and where to find them on campus!
1. Campus Protection Services (CPS)
CPS provides 24 hour protection to students responding to all cases of theft, harassment, and other emergencies and crimes.
- Location: Lower basement of Leslie Social Science Building
- Telephone: 021 650 2222/3
2. Disability Unit
The Disability Unit caters to students with disabilities by offering a range of support such as access to lectures, disabled parking, and extra time concessions.
- Office: Level 4 Steve Biko Students’ Union Building
- Telephone: 021 650 5088
3. Discrimination and Harassment Office (DISCHO)
DISCHO offers its services to students who have experienced harassment or discrimination on campus.
- Office: The Cottage, Lovers Lane, Rondebosch
- Telephone: 021 650 3530
- 24-Hour Hotline: 072 393 7824
4. Sexual Assault Response Team (SART)
SART aims to empower students and survivors of sexual violence access compassionate care centered around the survivor’s rehabilitation and healing.
- 24-Hour Hotline: 072 393 7824
5. Fees Office
The Fees Office caters to enquiries regarding fees and accounts.
- Office: Kramer Law Building, Level 3, Middle Campus
- Telephone: 021 650 4768
- Email: fnd.feeenq@uct.ac.za
6. HIV and AIDS Unit (HAICU)
HAICU aims to prevent the spread of HIV amongst students on campus, as well as offering support to students living with HIV and AIDS by providing counselling.
- Office: Ivan Toms Building, 28 Rhodes Ave, Mowbray
- Telephone: 021 650 1006
7. Rape Crisis
Rape Crisis offers free one-on-one counselling for survivors of rape and their friends and family, as well as crisis intervention and advocacy services.
- Office: 23 Trill Road, Observatory
- Telephone: 021 447 1467 or 021 447 9762
8. Student Financial Aid
Student Financial Aid provides students with financial assistance on the basis that students meet the qualifying criteria.
- Office: Kramer Law Building, Level 3, Middle Campus
- Telephone: 021 650 2128
- Email: financialaid@uct.ac.za
9. Student Wellness Centre
Student Wellness Centre offers students consultations from a range of accredited social and health care professionals such as nurses, doctors, psychologists, and social workers. Services offered include extra time assessments, reproductive health services, HIV testing, and one-on-one counselling which happens on a short term basis. Fee structures for services are provided, but financial aid students do not pay.
- Office: 28 Rhodes Avenue, Mowbray
- Telephone: 021 650 1017 (counselling appointments) and 021 650 1020 (health appointments)
10. UCT Student Careline
This service is for psychological emergencies.
- Telephone: 0800 24 25 26
- SMS: 32312
11. UCT ER24 Paramedic Services
UCT has an rrangement with ER24 for 24 hour call out to all campuses in case of emergences.
- Cellphone: 082 124
- Shortcode on any UCT phone: 8110
- Government ambulance telephone: 10177