Just a couple of days ago, I was walking up the stairs of Morisset and I came across a girl who was curled up around her ankle and sobbing violently. It was about 9:00 pm and there were no other people around.
I asked the girl what had happened, noticing her backpack and Tim Horton’s bag on the ground beside her, and she explained that she had missed a step, fell, and hurt her ankle. She had also heard a loud crack.
In a panicky attempt to calm her down, I told her it was going to be alright and that I was sure it was just a sprain (although I wasn’t actually sure). I considered calling 9-1-1, but thought that may be a bit unnecessary for the situation. Having no idea where to find medical assistance on campus, I felt as though I was merely a helpless bystander.
Two guys came walking down the stairs a few minutes later, and I asked if they knew where to seek medical assistance. One of the guys ran down the stairs, and within a matter of seconds had returned with two trained officers.
Of course! I thought, the security guards in the library!
Unfortunately, the officers basically confirmed right there that she had, indeed, broken her ankle. However, at least she was now in good hands.
Meanwhile, I was left wondering why I had never thought to go to the library. Also, if not there, where could one go to seek emergency assistance on campus? This is important information to know, so I did a bit of research in hopes that we will all be prepared in future instances.
What you can do:If possible, immediately notify Protection Services. While you wait for their assistance, administer first aid if you’ve been trained to do so and if the situation is safe. Once they arrive, follow the officers’ instructions.
How to reach Protection Services:1. By phone Since most of us have our phones on deck at all times, you can call their office. For on campus emergencies, dial 613-562-5411 (add this to your speed dial or contacts list)! uOttawa advises students to phone the number above for campus emergencies, rather than 9-1-1, as the on-site officers will be able to respond quicker than typical emergency services. Furthermore, our protection service officers will have a much better sense of campus and probably your location. The officers know first aid, carry a defibrillator, and will assist emergency services if they are called.
2. In personFind a protection services employee or security guard nearby. Unless you know of their locations ahead of time (i.e. Morisset floor 1), this probably won’t be your most timely option.
3. Panic buttonThere are panic buttons in a number of women’s washrooms on campus. Once pressed, they sound an alarm and an officer will be sent right away.
4. OnlineIf all else fails, and you totally forget all of this information, search uOttawa protection services and find a full listing on different ways to access emergency help.
Share your ideas for handling medical emergencies on campus in the comments!