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Ticketmaster is in Trouble

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Taylor N. Hall Student Contributor, Texas A&M University
This article is written by a student writer from the Her Campus at TAMU chapter and does not reflect the views of Her Campus.

The Department of Justice and several states opened an investigation into Ticketmaster and its parent company, Live Nation, in May 2024. In short, the lawsuit was filed in New York state and alleged that Live Nation has illegally built and sustained a monopoly within the live music industry. In the official statement released by the DOJ, they detail the effects they have seen and wish to halt:

“As a result of its conduct, music fans in the United States are deprived of ticketing innovation and forced to use outdated technology while paying more for tickets than fans in other countries. At the same time, Live Nation-Ticketmaster exercises its power over performers, venues, and independent promoters in ways that harm competition. Live Nation-Ticketmaster also imposes barriers to competition that limit the entry and expansion of its rivals.” (Office of Public Affairs)

The original intention of the lawsuit was to dismantle Live Nation altogether and possibly restructure how Ticketmaster operates. In March 2026, the trial finally began. Things took a surprising turn in the courtroom when the DOJ agreed on a settlement with Live Nation instead of going to the fullest extent. The deal made says that Live Nation would “pay a fine of up to $280 million and divest itself of at least 13 amphitheaters across the country as it opens up its ticketing processes so that competitors can share in the sale of tickets.” (PBS)

26 states and the District of Columbia, however, do not agree with the settlement and will proceed with longer trials to seek justice. If successful, the states would be able to put more pressure on Live Nation to make ticket sales more fair for everyone. Ticketmaster, which was established in 1976 and merged with Live Nation in 2010, is the world’s largest ticket seller across live music, sports, theater, and more. Many celebrities have been at odds with the company.

Taylor Swift, for example, blasted Ticketmaster in 2022 over its escalating prices and inability to keep its promise to improve. Era Tours is the highest-grossing tour of all time, bringing in over $2 billion. That did not come without scalpers or frequent site crashes that made it extremely hard for fans to navigate the interface. This tension has been bubbling for a while; it is far from over.

Who knows? Maybe one day, we all will be able to afford pit tickets at Madison Square Garden.

Hey, y'all! My name is Taylor; I am a 25 year old graduate student in the Performance Studies program at Texas A&M. My first degree is from Ole Miss in English (Creative Writing) with a Cinema minor. I also hold a Film & TV Essentials certificate from NYU.

I love to write, having a deep passion for it all of my life. As I journey through my master's program, I curate a Substack where I discuss pop culture and personal topics surrounding my own life. Additionally, I have written and edited for Sports Girls Club for a year as an intern.

Her Campus is a special place where I would love to continue to put my work into the world. I am excited to keep reading other women's perspectives whilst also fine tuning my own creative voice.