Her Campus Logo Her Campus Logo
Culture > Entertainment

Taylor Swift *Finally* Responded To Ticketmastergate

Since Midnights, Swifties have been — for lack of a better term— on one. Whether it’s making memes about the lack of Lana on “Snow On The Beach”, searching for Easter Eggs in the “Anti-Hero” music video, or crying to “Maroon” for the 40th time, it’s safe to say that we Swifties have been unwell since Oct. 21. And the whole ticket fiasco hasn’t helped us. Like, at all.

On Nov. 1, Swift took to social media to announce her highly anticipated Eras Tour — her biggest tour to date. The original tour was set for 27 shows before expanding to a whopping 52 performances. Featuring openers like Phoebe Bridgers, GAYLE, and Paramore, the Eras Tour was supposed to be, like, the moon landing for Swifties. However, all of that changed when, on Nov. 17, Ticketmaster announced the cancellation of general sale tickets, following record-breaking presale traffic. And while fans were upset at Ticketmaster, they also called upon Swift to address the situation.

https://twitter.com/HOTWASABl/status/1593356316562653184?s=20&t=78ncylzr2bXpaiKAqnIBlQ
https://twitter.com/GabriellaRusk/status/1593336846909689856?s=20&t=78ncylzr2bXpaiKAqnIBlQ
https://twitter.com/patches708/status/1593336305391661056?s=20&t=78ncylzr2bXpaiKAqnIBlQ

Now, On Nov. 18, just a day after the cancellation, Swift posted on her Instagram story to address the situation. “I’m not going to make excuses for anyone because we asked them, multiple times, if they could handle this kind of demand and we were assured they could,” Swift posted. “It’s truly amazing that 2.4 million people got tickets, but it really pisses me off that a lot of them feel like they went through several bear attacks to get them.”

Honestly, I’m just glad it wasn’t made in the notes app.

Screenshot 2022 11 18 at 12.05.15 PM
TAYLOR SWIFT / INSTAGRAM

In her apology, Swift acknowledges her fans who didn’t get tickets, saying, “my hope is to provide more opportunities for us to all get together and sing these songs. Thank you for wanting to be there. You have no idea how much that means.” More tour dates? Let’s not push it.

Swift’s response was subject to mixed reactions. Some fans praised Swift for looking out for them, while others pointed out her failure to mention the overwhelming amount of scammers who bought tickets ahead of fans, along with other ticketing issues.

https://twitter.com/loveashes8/status/1593655312979927041?s=20&t=78ncylzr2bXpaiKAqnIBlQ
https://twitter.com/plspictureme/status/1593654346427891712?s=20&t=78ncylzr2bXpaiKAqnIBlQ
https://twitter.com/offbrandtor/status/1593654045511536640?s=20&t=78ncylzr2bXpaiKAqnIBlQ
https://twitter.com/mir_fect/status/1593663685783846914?s=20&t=78ncylzr2bXpaiKAqnIBlQ
https://twitter.com/vivmill918/status/1593658432170737664?s=20&t=78ncylzr2bXpaiKAqnIBlQ
https://twitter.com/mollysny/status/1593657948449947650?s=20&t=78ncylzr2bXpaiKAqnIBlQ
https://twitter.com/aisling_murph_/status/1593651987886768131?s=20&t=78ncylzr2bXpaiKAqnIBlQ

I won’t be surprised if we hear more from Swift regarding Ticketmastergate. But, until then, hold onto your tickets for dear life if you have them, or simply just cry to “Question… ?”. Pass the tissues, please.

Julianna Marie is the Wellness Editor at Her Campus — leading the site's coverage of health, wellness, sex, relationships, and mental health. Additionally, she oversees our College Try franchise, the LGBTQIA+ vertical (Free To Be) and occasionally covers astrology, entertainment, fashion and beauty, and internet culture.

Julianna's work as a screenwriter and filmmaker has also received recognition at major film festivals such as LA Shorts, Tokyo International Film Festival, the NYC Horror Film Festival, and more. Currently, she is in the process of writing her debut novel.

She graduated with a B.F.A in Screenwriting from Chapman University's Dodge College of Film and Media Arts in May 2022, where she formed very strong opinions on movies and a love for the beach. (She's a Pisces.)

When she's not writing burning hot takes and writing about her personal life for the masses (sorry, mom), you can find Julianna cooking, going out with the girls, doing yoga the morning after going out with the girls, watching reality television with her fiancé, playing chess, or advocating for the food scene in Pittsburgh, PA. It really is that good, BTW.

If you like blurry Instagram Stories and food reviews, you can follow her on Instagram at @juliannammarie.