Imagine being in an improv group, a comedy troupe, and the lead singer in a band…all simultaneously. That’s how I’d describe what it’s like to be a tour guide. A position where spontaneity is welcomed, countless University facts are harvested, and where there is no short of Brandeis gear and spirit, being a tour guide allows for current students to ease the college admissions fears of prospective students. Here’s what I’ve learned so far (other than mastering the art of walking backwards) as a tour guide:
1. Practice truly makes perfect
Preparing to become a tour guide is like preparing for any exam- repetitiveness is helpful! I found that the more practice tours you give whether with friends or by yourself, the more prepared and comfortable you’ll be when placed in front of a crowd of visiting students and parents. Recalling countless facts and back stories can undeniably be overwhelming anytime let alone when in front a group of college bound students who are using your knowledge to help guide their college decision making.
2. It’s alright if public speaking, like any type of art, is somewhat abstract
Put your own spin on things! Creativity is key when touring because what makes Brandeis special are the unique attributes, personalities, and interests of our students. In other words, be yourself!
3. You don’t have to always know everything
You might feel pressured to offer an answer to a question which you understandably may not be entirely familiar with. Remember that an accurate answer will be far more appreciated than a quick answer. If you’re not entirely sure what an answer is, point your group to alternative resources such as our website, pamphlets, and other Admissions employees.
4. A dialogue engages more than a monologue
While one of your main objectives is to inform your tour group, it is also important to interact and receive their input and feedback. Ask basic questions to get to know your group better (you’re with them for nearly an hour!) rather than talking at them for the full hour.
5. Always be on your toes
It’s true; you never know what life is going to throw your way. Be prepared to react to any campus occurrences and to appropriately improvise if need be. Remember not to worry!